Gia · Your AI Service Advisor
Stop losing revenue to missed calls.
When your team is busy or your shop is closed, Gia answers and helps turn callers into customers.
Speaking...
Customer
Hi, I'd like to book a service for my BMW this Saturday.
GIA
Sure. I have 9:00 AM available. Shall I go ahead and book it?
Today's Performance
Enquiries
0
18%
Bookings
0
22%
Follow-up Rate
0%
15%
Revenue
$0
16%
Capture every opportunity
24/7 coverage keeps customer demand out of voicemail.
Keep the schedule moving
Book new visits and handle changes without tying up your team.
Hand off at the right moment
Bring in an advisor with the reason for the call already clear.
Built for auto repair shops, tire shops and service groups
Real customer calls
Your customers call for more than appointments.
Choose a situation and listen.
Book a service
Can I book tire service?
How Gia works
One call becomes a handled service moment.
Gia answers the call, captures the customer's intent, vehicle, timing and questions, then books the visit or brings in your team with the context already organized.
What Gia captures from every call
Every handled call becomes structured context your shop can act on, and patterns your team can learn from.
Every cycle
the store gets better
The customer journey: Consult, Recommend, Book, Follow-up, Service, Feedback, Return, Call. The intelligence loop: Capture, Learn, Recommend, Improve, Repeat.
The customer journey
Consult
Talk track
Recommend
Next-best offer
Book
Auto-scheduled
Follow-up
Auto-reminded
Service
History synced
Feedback
Sentiment logged
Return
Win-back sent
Call
Transcribed
The intelligence loop
Every interaction captured. Every insight learned. Every store gets better.
Network Intelligence
Apex Auto Care · 200 stores · 41 states
Booked conversion
34.2%
▲ 4.1 pts
Demand recovered
8,940
▲ 12.6%
Average RO
$412
▲ $31
Performance spread
21 pts
▼ 3 pts
Click any store to see why it underperforms
What happens to the call that comes in at 9pm?
Drag through the day
6:00 PM
Store closed · nobody at the desk
19 answered
GIA answers, diagnoses and books straight into your scheduler. No voicemail, no callback queue.
Revenue from this hour
$7,828
Now run the math on your network.
Stores
200
Avg revenue per store / yr
$1.2M
Fix your worst store
+20%
on one location
$240K
added revenue per year
Lift the whole network
+1%
across every location
$2.4M
added revenue per year
The difference
Voice AI automates conversations. GIA learns from them.
| Traditional CRM | Voice AI | GIA Shared Intelligence | |
|---|---|---|---|
| What it does | Stores customer records | Handles conversations | Learns from every interaction |
| Who it serves | Individual users | Individual AI agents | Entire organization |
| Data | Static & incomplete | Transactional | Continuous & enriched |
| Insights | Limited | Focused on calls | 360° customer & network intelligence |
| Outcome | Record keeping | Automation | Better performance across every store |
$220,000
Revenue attributed to the AI service advisor in one month, across a single three-store US operator. 3,397 calls handled · 5,130 advisor-minutes saved.
28 countries · 7+ years in automotive · built for multi-location operators
Your best store already knows how.
Now give it to the rest.
Runs on what you have
Sits on top of your existing shop management system. No rip-and-replace.
Configured per store
Its bays, its hours, its advisors, its prices. Intelligence pools at the network.
Guardrails, always
GIA acts only inside what you configure. Anything else goes to a human.