Meet Gia: Your AI Revenue Operator for Auto Service. Voice AI handling calls, inspections, follow-ups, and retention.
The platform trusted by the best automotive service brands
Global automotive service enterprises leverage GaragePlug’s cloud platform to accelerate their workshop network’s productivity, enhance customer journey & acquire aggregated business intelligence.
Trusted by 300+ brands across 28 countries.
Users worldwide
Countries
Cloud products
Digital CX touchpoints
Tailored for your business
Let GaragePlug take care of the obstacles while you focus on growing your brand.
Auto repair and detailing brand challenges that need your attention
- Poorly defined customer journey.
- Low transparency with end-customers.
- Operational efficiency.
- Labour intensive manual work.
- Poor customer retention.
- Difficulty establishing premium brand perception.
Proven platform with 4 cloud products
GaragePlug’s platform consists of 4 cloud products that work together to unify your customer journey, your service network & your head office.
The CX Cloud
Your customers are modern, tech-savvy and convenience seeking. So, give them what they seek: deliver the best CX to retain them.
Integrated customer app with your branding that puts a smile on your customers face
Our branded customer app offers user-friendly features such as easy booking, real-time updates, and personalized reminders, creating a seamless and delightful experience for your customers. By putting your business's brand first, we build trust and loyalty with your customers, setting you apart from the competition and leaving a lasting smile on their faces.
Digitalize your entire customer’s journey with your service outlets
GaragePlug's omni-channel notification system has 8 digital touchpoints that enhance your customers' journey with your business. Each touchpoint, from online booking to inspection reports to service approval to live tracking to due service reminders, is thoughtfully crafted to create a seamless and delightful experience.
Intuitive web booking portal and self-check-in with smart virtual advisors for seamless customer experience
Empower your customers with effortless service booking via our web portal and self-check-in with a virtual service advisor. By combining technology with human touch, we create a seamless and efficient customer experience that sets your business apart from the competition.
The Workshop Cloud
When your customers are modern, tech-savvy and convenience seeking, shouldn’t your workshops be too?
Harness the full power of world’s most loved mobile-first workshop management system
Our platform streamlines all aspects of your business, from appointment scheduling to inventory management to customer communications, all-in-one intuitive system. Our platform is user-friendly and designed to be easily used by ground-level technicians.
- Workflow management
- Appointment management
- Customer relationship automation
- Digital job card & e-invoicing
- AI & digital inspection
- Advance analytics & reports
3× your workshop manager’s performance by gaining a bird's-eye view of your service outlets
GaragePlug's service monitoring board offers a comprehensive, outlet-specific overview, allowing you to optimize your workshop manager's performance and achieve up to 3× greater results for each location. With a bird's-eye view of each individual outlet's operations, you can visually identify areas for improvement and control shop-floor operations effectively.
The BI Cloud
Multiple outlets that too spread across different continents? No problem: know exactly what’s working and what’s not.
Control each of your service outlets right from your head office
With GaragePlug's HO panel, you can seamlessly manage and control each of your service outlets directly from your head office. Control service pricing and manage the user access of your service outlets.
Harness the Power of Data with GaragePlug's Business Intelligence Platform
GaragePlug's Business Intelligence (BI) platform is designed to help you unlock the full potential of your business. Our platform provides you with powerful data analysis tools and insights, allowing you to make informed decisions and take proactive steps to optimize your business operations.
- Sell-out data
- Consumer behaviour analytics
- Track top-selling parts or service
- Near real-time updates
- Track marketing ROI
- Geo-wise revenue visualization
The AI Cloud (GPSense)
AI isn't just for tech. It's for everyone, even shopfloor technicians.
Democratizing AI to 3× your service advisor and shopfloor technician’s capabilities
GaragePlug's AI cloud democratizes AI within the automotive service sector, empowering service advisors and shopfloor technicians to predict vehicle issues, offer personalized recommendations, perform video inspections with AI guidance, and anticipate maintenance needs. This leads to more efficient operations, higher customer satisfaction, and improved vehicle reliability. AI will form the foundational backbone of GaragePlug's entire platform soon.
Delighted end-consumers
Great service brand perception
Access to infinite network-wide data possibilities
Proof
Uncover what other global auto service industry leaders say about GaragePlug
Digital transformation and change management require unwavering motivation and a visionary mindset. Listen to insights from global leaders in auto service.
Method
Why choose GaragePlug’s vision?
With our digital transformation team members with 30+ years of industry experience and with the 5 years of GaragePlug’s existence, we do things differently and we’ve proof that it works.
We follow a 7-step solutioning process to achieve this
Digital transformation is tough. It requires smart solutioning to even invoking change management. Therefore, with experience, we’ve built our signature 7 step process that has been proven to work.
You Can Find Us Here
3 of the world’s top oil and lube brands trust GaragePlug’s vision. So you can trust us too.
One quick call and we’ll do a free pre-discovery of your business. You’ll immediately learn our expertise and vision for your network.
Easy-to-use enterprise ready platform
Built by automotive industry experts
Outstanding support & training